FAQ

• How secure is my payment and personal information on your site and app?

We take your security and privacy seriously. All payments made through our site and app are protected with industry-standard encryption, including secure SSL connections and PCI-compliant payment processing. Your personal information is stored using advanced security protocols and is never shared with third parties without your consent.

• What happens if I need to change my travel dates or cancel my trip?

If you need to change your travel dates or cancel your trip, we’re here to help make the process as smooth as possible. Simply contact our support team or submit a change request through your account, and we will assist you in adjusting your itinerary. Please note that any modifications are subject to the policies of airlines, hotels, and activity providers, which may include change fees or cancellation penalties. We will always review your options, advocate on your behalf, and provide transparent guidance so you can make the best decision for your travel plans.

• Will I have access to my full itinerary in one place?

Yes—absolutely. Your full itinerary will be available in one convenient, easy-to-navigate location. Through our website and mobile app, you can access all your trip details—including flights, hotel reservations, dining bookings, activities, and transportation—organized clearly and updated in real time. This ensures you have everything you need at your fingertips, whether you’re planning ahead or navigating your trip on the go.

• Do you plan international trips as well as domestic ones?

Yes, we plan both international and domestic trips. Whether you’re exploring destinations within the country or traveling abroad, our team provides full-service planning—including flights, accommodations, dining, activities, and local recommendations. We work with trusted global partners to ensure every detail is handled seamlessly, giving you a stress-free and personalized travel experience no matter where you choose to go.